TERMS & CONDITIONS

PAYMENT OPTIONS 

We accept bank deposit (NZ only) and cheque payments. Please see more information below.

Bank Deposit

This is for our New Zealand customers only. 

You will be sent by email our bank account details to make payment into our account once you place your order.  Your purchase will be sent when we can see the money in our bank account.  Sometimes this can take a couple of days between banks.

Currency Info

All prices are in New Zealand Dollars.  

 

Privacy Policy

We are committed to protecting your privacy.  We will only use the information that we collect about you lawfully and you will not receive marketing emails from us just because you have placed an order in the past.  Unless you want to receive our newsletter of course!  You'll also be asked if you want to sign up if you place an order. 

We will not e-mail you in the future unless you have given us your consent or it is directly relevant to an order you have placed.

The type of information we will collect about you includes:

* your name
* address
* email address

These are collected for the strict intention of processing your order and will not be used for any other purpose, nor will they be disclosed to a third party. 

 

RETURNS POLICY

Returns and Exchanges

Living Urbanism takes great pride in the products offered and the delivery methods used.  If for any reason you are not happy please contact us immediately.  If the product is faulty we will gladly replace the product.  If the product is out of stock we will refund your money or offer you a credit.  Living Urbanism needs to be notified within 7 days of receiving the goods.  If you change your mind, exchanging goods is at the discretion of Living Urbanism.  You will require proof of purchase to return or exchange the product.   If the product has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.

Address for Returns and Exchanges
Living Urbanism Ltd
4 Roby St
Auckland 0610
New Zealand